[A&F Life Japan] is an on-line store introducing the traditional culture of Japan to the world. We offer a variety of quality authentic products.
 

Return policy

We try our best to assure the quality of our products. However, if the products received have been damaged, defaced or is incorrect, please contact us for a return or exchange within 3 days of receiving the products.
Please note that we will not accept any returned products without prior email notification within 3 days of product arrival.
If it can be determined that a product return or exchange is due to a fault by A&F Ltd, we will cover all related return freight charges, including duties and taxes. We shall not in any event be liable for damages caused directly or indirectly by a customer, or for return freight charges, duties and taxes caused by one-sided circumstances of a customer.
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