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Terms & Conditions
Terms & Conditions
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Shop information
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A&F Ltd.
1006-2, Miyahara, Hoki-cho, Saihaku-gun, Tottori Prefecture 689-4206 Japan
Phone : +81-859-63-0825 Fax : +81-859-63-0827
af-nature@shizenseikatsu.jp |
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Contact person
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Hiroyuki Kameyama
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Shipping & Handling
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- Shipping costs
- All import duties and taxes (A&F Ltd pays the Japanese export taxes)
- Bank charges in case of bank transfer
- Other import-related taxes (if they occur)
Check shipping costs and service charges
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Terms of payment
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Payment is due within 15 days starting from the day the order is received in Japan.
(Products will be shipped after payment confirmation.)
(Orders that do not have payment confirmation within 15 days of order placement will be cancelled.)
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How to Order
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Shopping Cart
FAX (Download a form from )
* We do not accept orders or inquiries over the phone. Sorry for the inconvenience.
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Shipping timeframe
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About 10 days after payment confirmation.
Depending on the region being shipped to and nature of the products, the shipping times may be extended.
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Payment
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Bank Transfer, PayPal
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Exchanges/returns/
cancellations
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We try our best to assure the quality of our products. However, if the products received have been damaged, defaced or is incorrect, please contact us for a return or exchange within 3 days of receiving the products.
Please note that we will not accept any returned products without prior email notification within 3 days of product arrival.
If it can be determined that a product return or exchange is due to a fault by A&F Ltd, we will cover all related return freight charges, including duties and taxes. We shall not in any event be liable for damages caused directly or indirectly by a customer, or for return freight charges, duties and taxes caused by one-sided circumstances of a customer.
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Return policy
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We try our best to assure the quality of our products. However, if the products received have been damaged, defaced or is incorrect, please contact us for a return or exchange within 3 days of receiving the products.
Please note that we will not accept any returned products without prior email notification within 3 days of product arrival.
If it can be determined that a product return or exchange is due to a fault by A&F Ltd, we will cover all related return freight charges, including duties and taxes. We shall not in any event be liable for damages caused directly or indirectly by a customer, or for return freight charges, duties and taxes caused by one-sided circumstances of a customer.
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Regulatory license
information
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・Plant nursery company notification (approved by Ministry of Agriculture, Forestry and Fisheries of Japan on February 18, 2011)
・First-Class Civil Engineering Executive Management Engineer
・Second-Class Landscape & Gardening Operations and Management Engineer
・Garden Designer
・Septic Tank Mechanic
・License for handling poisons and harmful substances
・Class B Hazardous Materials Officer License : Group 4 (Flammable liquids, gasoline, alcohols, kerosene, light oil, heavy oil, animal fats and vegetable oils)
・License for Handling & Protecting Personal Information
・Medical Herb Certification
・Second-class Color Coordinator
・Third-class Music Coordinator
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